This blog post will focus on the most common mistakes notaries make in their day-to-day work, providing actionable advice on how to avoid them. It will serve as a helpful guide, particularly for new notaries or those looking to improve their skills. By discussing these pitfalls, the post will also emphasize the importance of continuous education and proper training, underscoring the role of the Notary Education Group in supporting professional growth.
Mistake #1: Incorrectly Identifying Signers:
One of the most critical responsibilities of a notary is to ensure the proper identification of signers. Failing to accurately verify a signer’s identity can lead to serious consequences, such as invalidating the document, enabling fraud, or exposing the notary to legal liability. Here’s a closer look at this common mistake and how to avoid it:
Why Proper Identification Matters
Notaries serve as an impartial witness to the signing of important documents. The notary’s primary role is to confirm that the person signing the document is indeed who they claim to be. Proper identification helps prevent fraud and ensures the integrity of the transaction. If a notary mistakenly identifies someone, it could result in a forged or unauthorized signature on a legal document, which can have serious repercussions, such as invalidated contracts or financial losses.
Common Errors in Identifying Signers
Accepting Expired Identification:
Notaries must ensure that the ID presented is current and valid. Expired IDs can no longer be used to verify a person’s identity. A common mistake is accepting an expired driver's license or other forms of identification without realizing that doing so could invalidate the notarization. Always check the expiration date on the ID before proceeding. (FL is the exception: Expired IDs must have been issued within 5 years of today's date.)Using Unacceptable Forms of ID:
Not all forms of identification are considered valid for notarization purposes. While driver's licenses and passports are common and widely accepted, other forms, like credit cards or social media profiles, are not. Each state has specific laws regarding which types of identification are acceptable, so it's essential to be familiar with your jurisdiction’s rules.Misreading or Ignoring the Name on the ID:
The name on the document being signed must match the name on the identification exactly. A common mistake is to overlook minor discrepancies, such as a missing middle name or different initials. Notaries should pay close attention to ensure the names align perfectly. If the names don’t match, the signer may need to provide additional documentation or update the document. ( I had an issue where I accepted an ID for the name "Claire" but ID showed the name spelled "Clair". Luckily, she did have a corrected ID with the name spelled with the "e".)Over-relying on Personal Knowledge:
Some notaries may feel comfortable bypassing the identification process if they personally know the signer. While some states allow this, it’s not a recommended practice. Familiarity can lead to complacency, and skipping formal identification protocols could leave the notary vulnerable to liability if something goes wrong.
How to Avoid These Mistakes
Stay Informed About State Requirements:
Every state has specific rules about which forms of ID are acceptable for notarization. It’s important to stay updated with these regulations and be aware of any changes. Some states also have specific guidelines for using credible witnesses or allowing alternative forms of identification in special cases.Carefully Examine Every ID:
Notaries should take the time to examine each piece of identification closely. This includes checking the expiration date, ensuring that the ID is government-issued, and verifying that the photo matches the signer. It’s a good practice to ask for more than one form of identification if the situation warrants it.Maintain a Detailed Journal:
Even in states where it’s not required, keeping a notary journal is a great way to document every transaction and the form of identification used. This can protect notaries if their work is ever called into question. Record the type of ID, the ID number, and the expiration date, as well as any other relevant details.Don’t Be Afraid to Reject Suspicious IDs:
If something about the identification seems off—whether it’s expired, doesn’t appear to match the signer, or looks tampered with—don’t proceed with the notarization. It’s better to reject the ID and ask for another form of identification than to risk a potentially fraudulent notarization.
Mistake #2: Failing to Keep a Proper Journal
Maintaining a detailed and accurate notary journal is crucial for every notary. A notary journal serves as a formal record of each notarization performed and can be an essential tool for verifying the details of a notarized transaction, especially if questions or disputes arise. Failure to keep a proper journal can lead to legal issues, loss of credibility, and difficulty in defending against allegations of misconduct. Here’s a closer look at this common mistake and how to avoid it:
Why a Notary Journal is Important
A notary journal is not just a bureaucratic formality; it plays a critical role in ensuring the integrity and accountability of the notarization process. Here’s why keeping a detailed journal is vital:
Legal Protection:
In case of disputes or legal challenges, a well-maintained journal can provide evidence that the notarization was performed correctly and in accordance with the law. It helps to establish that the notary followed proper procedures.Fraud Prevention:
The journal helps in tracking the details of each notarization, which can deter fraud by providing a clear record of the transactions. If a notarized document is later questioned, the journal can be used to verify the legitimacy of the notarization.Compliance with Regulations:
Many states require notaries to keep a journal of their notarial acts. Failing to maintain this record can result in legal consequences, including fines or revocation of notarial commissions. It’s crucial to be aware of and comply with your state’s regulations regarding notary journals.
Common Errors in Journal Keeping
Incomplete Entries:
A common mistake is failing to record all required details in the journal. Essential information typically includes the date of the notarization, the type of document, the names of the signers, the type of identification used, and any fees charged. Omitting any of this information can make it difficult to verify the notarization later.Illegible or Unreadable Entries:
Journal entries should be clear and legible. Handwriting that is difficult to read or poorly formatted entries can create confusion or misinterpretation. It’s important to ensure that all entries are written legibly and accurately.Not Updating the Journal Regularly:
Delaying journal entries until the end of the day or after multiple notarizations can lead to incomplete records or forgotten details. It’s best practice to update the journal immediately after each notarization to ensure accuracy.Lack of Consistency in Recording Information:
Inconsistencies in how information is recorded can lead to confusion or errors. For example, using different formats for dates or names can make it difficult to cross-reference entries. Maintaining a consistent format is key to ensuring that the journal is reliable and easy to use.
How to Avoid These Mistakes
Follow State Guidelines:
Ensure you are familiar with your state’s requirements for notary journals. This includes knowing what information needs to be recorded and how to maintain the journal. Some states have specific guidelines for what should be included and how long journals need to be kept.Use a Standardized Journal Format:
Utilizing a standardized notary journal that includes pre-printed fields for all necessary information can help ensure that you don’t miss any details. This format typically includes sections for the date, type of document, signatures, and identification details.Make Entries Immediately:
Record details in the journal as soon as the notarization is completed. This helps prevent forgetting crucial information and ensures that the entries are accurate and complete.Review and Maintain Your Journal Regularly:
Periodically review your journal entries to ensure they are complete and consistent. Keeping your journal organized and up-to-date can help you quickly retrieve information when needed and maintain a professional standard.Protect the Journal:
Ensure that the journal is stored securely to prevent tampering or loss. If using a physical journal, keep it in a safe place. For electronic journals, ensure that they are password-protected and backed up regularly.
Mistake #3: Misunderstanding Notary Certificate Language
Notary certificates are critical components of notarized documents. They confirm the authenticity of the notarial act and provide specific details about the notarization. Misunderstanding or misusing certificate language can lead to legal issues, invalidated documents, or disputes. Here’s a detailed look at this common mistake and how to avoid it:
Importance of Correct Certificate Language
The notary certificate is a formal statement attached to or included with a document that outlines the specifics of the notarial act. Proper use of certificate language ensures that the document is legally binding and accurately reflects the intentions of the parties involved. Incorrect or improper certificate language can result in:
Invalid Notarization:
If the certificate does not comply with legal requirements or is incorrectly filled out, the notarization might be deemed invalid. This can lead to complications in legal proceedings or transactions involving the document.Legal Challenges:
Incorrect language can lead to disputes or challenges to the validity of the document. This can cause delays, additional costs, and potential legal liabilities for the notary.Confusion About Notarial Acts:
Misunderstanding the different types of certificates (e.g., acknowledgments vs. jurats) can result in using the wrong type for the situation, which can create confusion and impact the document’s validity.
Common Errors in Using Certificate Language
Choosing the Wrong Type of Certificate:
Different notarial acts require different types of certificates. For example:- Acknowledgment: Used when the signer acknowledges that they signed the document willingly.
- Jurat: Used when the signer swears or affirms that the contents of the document are true.
Using the wrong type can affect the document’s legal standing.
Incomplete or Incorrect Certificate Wording:
Notaries must ensure that the certificate language accurately reflects the act performed. For instance, if the certificate is missing essential details such as the date or location of the notarization, it can be deemed incomplete. Additionally, incorrect wording or errors in the certificate can invalidate the notarization.Failure to Fill Out the Certificate Properly:
Leaving blank fields in the certificate or providing inaccurate information can lead to issues. Common mistakes include not filling in the date of the notarization, the name of the signer, or the notary’s name and commission details.Using Outdated or Non-Standard Language:
Certificates should use current and legally accepted language. Some notaries may use outdated or non-standard language that does not comply with modern legal requirements, which can lead to problems.
How to Avoid These Mistakes
Understand the Different Types of Certificates:
Familiarize yourself with the different types of notarial certificates and their purposes. Knowing when to use an acknowledgment versus a jurat is crucial. Refer to state-specific guidelines and legal resources to understand the requirements.Use Approved Templates:
Many states provide approved certificate templates that meet legal requirements. Using these templates can help ensure that the language and formatting are correct. Avoid creating your own certificates or using unapproved formats.Double-Check the Certificate Details:
Before finalizing a notarization, review the certificate to ensure all fields are accurately filled out. Verify that the information aligns with the notarial act performed and that there are no missing details or errors.Stay Updated with Legal Requirements:
Notarial laws and requirements can change. Regularly review and stay updated with your state’s notary regulations and guidelines to ensure you are using the correct and current certificate language.Seek Guidance When Needed:
If you are unsure about the correct certificate language or how to fill out a certificate properly, seek guidance from reliable sources. This can include consulting with legal experts, referring to state notary resources, or attending continuing education courses provided by organizations like the Notary Education Group.
Mistake #4: Overstepping Authority
One of the most critical aspects of being a notary is understanding and respecting the boundaries of your role. Overstepping authority—whether by offering legal advice, performing duties outside the scope of your notarial responsibilities, or making judgments that are not part of the notarial act—can lead to serious consequences. Here’s a detailed look at this common mistake and how to avoid it:
Importance of Understanding Notary Boundaries
Notaries are neutral third parties whose primary function is to verify the identity of signers and witness their signatures. They must adhere to specific legal and ethical boundaries to maintain the integrity of the notarial process. Overstepping these boundaries can result in:
Legal Liability:
Providing legal advice or interpreting documents can expose notaries to legal liability, especially if their advice is incorrect or leads to misunderstandings. Notaries are not legal professionals and should not offer interpretations or advice on the content of documents.Invalidation of Documents:
Engaging in activities outside the scope of notarial duties can invalidate the notarization. For instance, if a notary signs a document in a capacity beyond witnessing signatures, it could impact the document’s legal validity.Professional Misconduct:
Overstepping authority can be viewed as unprofessional conduct and may lead to disciplinary action, including revocation of the notary commission. Adhering to notarial guidelines is crucial for maintaining professional integrity.
Common Examples of Overstepping Authority
Providing Legal Advice:
Notaries should avoid giving legal opinions or advice about the content of the documents they are notarizing. For example, advising a client on how to fill out a legal form or interpreting the terms of a contract falls outside a notary’s role. Doing so can lead to misunderstandings and legal issues.Performing Notarial Acts Without Proper Documentation:
Notaries should not perform notarial acts unless all required documents are in order and meet legal requirements. For example, notarizing a blank document or a document that is not properly prepared can lead to potential fraud or disputes.Improperly Handling Conflicts of Interest:
Notaries should not notarize documents if they have a personal interest in the transaction or if there is a conflict of interest. For example, notarizing a document for a close family member or a business in which the notary has a financial stake can compromise the notary’s impartiality.Making Assumptions About Signers’ Understanding:
Notaries must not assume that signers understand the contents of the documents they are signing. While notaries verify identities and witness signatures, they should not assume responsibility for explaining or interpreting the document's content.
How to Avoid Overstepping Authority
Know Your Role:
Understand the specific duties and limitations of a notary as defined by your state’s laws and regulations. This includes recognizing what actions are within your authority and which ones are not.Avoid Giving Legal Advice:
Refrain from offering any legal opinions or interpretations. If a signer requires legal advice, direct them to a qualified legal professional. Your role is to witness the signing and verify identities, not to provide legal guidance.Verify Documentation:
Ensure that all documents are properly prepared and in order before performing any notarial act. Do not notarize incomplete, incorrect, or blank documents. Confirm that all required fields are completed and that the documents meet legal standards.Maintain Impartiality:
Remain neutral and avoid any actions that could be perceived as biased or self-serving. This includes avoiding notarizations for individuals with whom you have a personal or financial interest.Seek Clarification When Needed:
If you are unsure whether a particular action falls within your notarial duties, seek guidance from legal professionals, state notary resources, or professional organizations. It’s better to seek clarification than to risk overstepping your authority.
Mistake #5: Neglecting to Complete Required Training
Notaries are public officials who must stay informed about the latest laws and best practices to perform their duties effectively. Neglecting to complete required training or failing to engage in ongoing education can lead to serious mistakes in notarial acts, legal liabilities, and even the revocation of a notary’s commission. Here’s an in-depth discussion of this common mistake and how to avoid it:
Importance of Continuous Training for Notaries
Notarial laws and regulations can change over time. Each state has its own set of rules governing the notarial process, and staying compliant with those rules is crucial for ensuring that notarizations are valid and legally binding. Proper training is essential for:
Ensuring Compliance:
Many states require notaries to undergo specific training to receive their commission or renew it. Completing this training ensures that notaries understand the rules and regulations they must follow.Avoiding Costly Mistakes:
Lack of training or failure to stay updated with changing regulations can lead to errors in notarizations, such as improperly identifying signers or using the wrong type of certificate. These errors can lead to legal challenges or the invalidation of notarized documents.Building Professional Expertise:
Ongoing training helps notaries sharpen their skills and stay informed about industry trends. This enhances their ability to perform their duties with accuracy and professionalism.
Common Training Mistakes Notaries Make
Not Completing Initial Training:
Some notaries may rush into their role without fully understanding their responsibilities because they skip or fail to complete the mandatory training required by their state. This can result in an inadequate understanding of notary laws, leading to errors and misconduct.Neglecting Continuing Education:
While initial training is essential, continuing education is just as important. Notarial laws can change, and notaries who don’t stay updated may unknowingly violate new regulations or miss out on important updates that affect their work.Relying on Outdated Information:
Relying on old knowledge or resources can lead to mistakes. Notaries must stay current with the latest laws, rules, and best practices, especially when changes in the law may directly affect the way they conduct notarizations.Assuming That Experience Replaces Training:
Some experienced notaries may believe that their years of practice make additional training unnecessary. However, new laws, technological advancements, and best practices emerge regularly, making continuous learning essential, even for veteran notaries.
How to Avoid These Mistakes
Complete Required Initial Training:
Before receiving your notary commission, ensure that you complete all mandatory state training. This will provide a solid foundation for understanding your responsibilities and the specific rules governing notarizations in your state.Stay Informed About Continuing Education Requirements:
Many states require notaries to renew their commissions periodically, which often includes completing continuing education or refresher courses. Make sure you understand your state’s renewal process and any education requirements associated with it.Seek Out Additional Training Opportunities:
Beyond required courses, consider enrolling in specialized training programs that cover advanced topics such as electronic notarization, real estate documents, or apostilles. These extra skills can make you more versatile and proficient in your notary business.Subscribe to Updates and Newsletters:
Stay connected with professional organizations like the Notary Education Group, which provide regular updates on changes to notarial laws, regulations, and best practices. Subscribing to newsletters, attending webinars, and participating in industry events can help you stay informed.Practice Regular Self-Evaluation:
Regularly assess your knowledge and skills to identify areas where you might need improvement. If you find that you are unsure about any part of the notarial process, seek additional resources or training to strengthen your expertise.Keep Reference Materials Updated:
Ensure that you always have access to current notary handbooks, guides, and legal references. Keeping these materials updated allows you to verify your knowledge and avoid relying on outdated information.